How do I get technical support?

The most convenient why to contact our support team is to email is on helpdesk@dairydata.net this will automatically create a support ticket that one of the team will respond to. It is also possible to use the Help Desk Web Portal to track tickets.

If your problem is of a more urgent nature then please call the team on 01204 577776 and press option 2.

Sometimes all team members maybe engaged on another call or assisting another client, please leave us a brief but informative message. We will return calls as quickly as possible.

Support hours

Monday to Friday 08:00 17:00
Saturday 10:00 15:00

Our of hours support is not guaranteed but we always endeavor to help when possible. Please call the normal support number and leave a message, it will be emailed to a team member who will respond if they can.

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