Dairydata has written 81 articles

Message Paragon Virtue or Isis Service Stopped

Both “Paragon Virtue” and “Paragon Isis” are important background processes to the smooth running of the software system. Especially if your installation utilises handheld devices and/or the YourMOO customer web portal. If you see the red box, replacing the Dairydata logo to the right of the main window of “Paragon DMS” then there is a…

What is Paragon Isis

“Paragon Isis” is a monitoring service used to ensure that the “Paragon Virtue” service keeps running. See the article about “Paragon Virtue” for more information.

What is Paragon Virtue

“Paragon Virtue” is an important part of the Paragon Software, it is a Windows service that will be running in the background on the same computer as the Database Engine. In a single computer installation the Database Engine, the two Windows services “Paragon Virtue” and “Paragon Isis” and the desktop (client) application “Paragon DMS” all…

How to Perform a Backup

Click on Depot Button: Click on Data Transfer: Click on Full Back up: Once Back Up is complete, you will see this screen: Close the Dialog box by clicking the X: Click on Tools Menu: Select ‘Open Backup Temporary Storage Folder: You will then be shown the Temporary Folder where your File is stored on…

Stock Balance

Further details to follow. You may see a warning message “No Movements”, “There have been no Stock Movements for DATE”. This is warning you that you are attempting to balance the stock without making any Issues or Returns etc for that date and you should proceed with caution.

What’s New

2.71 Initial release May 2017 stores the Standing, Weekly and Forward Orders in the MySQL database, replaces the Forward Order system with Variable Delivery Patterns. Roll out started in January 2018. 1 The ‘Repeating Forward Orders’ facility has been removed and replaced by the ‘Variable Delivery Pattern’ facility. See How to use Variable Delivery Pattern.…

Set-up a Dot Matrix Printer

Delivery Notes can be printed on a Dot Matrix printer using NCR paper for customer copy and ability to record signature. These types of printer used an old type of connection called a Parallel port for communication with a PC and this port would be presented by the operating system to software such as Paragon…

Sage Integration

***Please note – This is an additional module and is available at an extra cost*** Click on Depot Menu: Select Export: Select Export data for Sage Accounts: If this is the first time you are Exporting for Sage accounts, you will need to Export your Rounds first: Select an end of week date and tick…

How to switch on the Rebate Function

*** Please note: This is an additional Module and is available at an extra cost. And should only be used for Semi-Retail Customers*** To use the ‘Rebate’ function, you will need to have the ‘Pricing Schemes’ feature activated. Once the Rebate function has been activated by Dairydata, you will need to add the rebate to…

Combining Orders

***Please note this must be done for each Round. And once an order has been combined, it cannot be undone.*** Highlight the Round you wish to Combine orders for: Click on Round Menu: Click on Maintenance: Click on Combine Orders: You will then have two options. You can Move a Days Order or Blank a…