Both “Paragon Virtue” and “Paragon Isis” are important background processes to the smooth running of the software system. Especially if your installation utilises handheld devices and/or the YourMOO customer web portal. If you see the red box, replacing the Dairydata logo to the right of the main window of “Paragon DMS” then there is a…
“Paragon Isis” is a monitoring service used to ensure that the “Paragon Virtue” service keeps running. See the article about “Paragon Virtue” for more information.
“Paragon Virtue” is an important part of the Paragon Software, it is a Windows service that will be running in the background on the same computer as the Database Engine. In a single computer installation the Database Engine, the two Windows services “Paragon Virtue” and “Paragon Isis” and the desktop (client) application “Paragon DMS” all…
There are two places where your Organisation details are stored which can be used on the Invoice Header. The first is in System Options, which can be found on the Tools menu. There is no save button what you enter into the edit boxes is saved to the database instantly. The second is in the…
The most convenient why to contact our support team is to email is on helpdesk@dairydata.net this will automatically create a support ticket that one of the team will respond to. It is also possible to use the Help Desk Web Portal to track tickets. If your problem is of a more urgent nature then please call the…
This article is applicable for a single user installation where there is one computer being used for the database and application. The Paragon system is currently a Windows 32 bit application and therefore needs a desktop or laptop computer running a Microsoft Windows operating system. Windows 10 or above. It cannot be used on any…
Two User network Where only two people require to access the Paragon Database simultaneously it is possible to use two computers with one computer acting as both a server and a workstation and the second computer just as a workstation. Three or more (up to five) User network A separate computer acting as a server…
The user can find the reset password option on the YourMOO Login page. Underneath the password entry box is a link “Forgot password?”. Clicking this link takes the user to the “Reset Password” page. User should enter the email address they have registered with their YourMOO account. Then click the “Continue” button. The user will…
What you need to do if you see this message “Only 2 future month end dates have been entered. Use Tools/Invoice Schedule to enter some more” or “Only one future month end date has been entered” Installations producing Monthly Invoices every four or five weeks need to indicate which week endings are actual month ends.…
Windows 7 and above, has an annoying habit of altering the shortcut/icon that is used to launch Paragon. This only happens in multi-user installations where a few workgroup computers are used to form a local area network. It seems to be caused by Windows not setting up the drive mapping early enough in the start…